ICANotes is a web-based EHR system for mental health practices, designed by a practicing psychiatrist and built by behavioral health professionals.

the ICANotes behavioral health electronic health record (EHR) software interface displaying a therapist progress note (PTN) template
 a digital behavioral health treatment planning interface from ICANotes, displaying a patient's diagnosis of adjustment disorder alongside selected long-term goals, customizable clinical interventions, and a target date calendar.
a laptop displaying an ICANotes+ Reports aging-by-service-date screen for a behavioral health practice

ICANotes Classic vs. ICANotes+ feature comparison

Shared Features:

  • Comprehensive clinical documentation (e.g. evaluations, progress notes, treatment plans, group therapy notes).
  • E-prescribing for standard medications and controlled substances, including integrated PDMP.
  • Billing features such as eligibility verification, claims submission, ERA auto-posting, and robust reporting.
  • Scheduling capabilities, including group appointments, recurring appointments, and calendar management.
  • Client portal features such as messaging, electronic intake, and appointment confirmations.

Features exclusive to ICANotes+

  • Improved rating scales and documentation: Automatically convert rating scale scores into detailed, narrative notes. Includes advanced features for play therapy and customizable forms.
  • Improved client portal: Clients can schedule appointments, view billing statements, and make payments directly through the portal. Payment options include stored credit cards.
  • Streamlined billing: Ongoing updates on advanced billing reports and automated client payment options via the portal.
  • Modern scheduling and communication tools: Self-service scheduling (via portal or practice website) and Google Calendar synchronization.
  • Lab orders: Send lab orders electronically in addition to receiving results.
  • Specialized notes and assessments: ASAM notes and chemical dependency evaluation enhancements. 

Features exclusive to ICANotes Classic

ICANotes Classic retains some capabilities not yet available in ICANotes+:

  • Clinical message logging, intra-office messaging, and task notifications.
  • E/M coding automation.
  • Customizable batch patient statements and direct messaging with other healthcare organizations (via Kno2).
  • PRP evaluations and pre-admission assessments.

ICANotes customers will be notified when eligible for a free upgrade. Upgraded customers will have user settings, patient demographics, appointments, custom buttons, uploaded documents, and completed notes and treatment plans migrated.

Software features

  • Appointment Management
  • Billing Management
  • Clinical Workflow
  • Document Management
  • EM Coding
  • Insurance and Claims
  • Lab Integration
  • Medical Templates
  • Patient Demographics
  • Patient History
  • Patient Portal
  • Referrals
  • Reporting and Analytics
  • Scheduling
  • Voice Recognition
  • e-Prescription

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Quick spec

Product details

Delivery Platform

  • Cloud

Compliance

  • HIPAA
  • ICD-10
  • CPT
  • HL7

Specialty

  • Mental and Behavioral Health

Practice Size

  • Solo Practice
  • 1-10 Physicians
  • 11-50 Physicians
  • Over 50 Physicians

Additional Information

  • Web App

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ICANotes EHR

ICANotes EHR

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